Shipping policy

  1. Processing Time

  • Orders are processed within 2–5 business days before they ship.

  • Once your order has been processed, you’ll receive a tracking number by email.

  1. Shipping Time

  • Standard shipping typically takes 7–20 business days, depending on your location.

  • Because we work with trusted fulfillment partners, shipping times can vary based on the supplier location and your destination.

  1. Shipping Costs

  • Shipping fees are calculated at checkout and may vary depending on the destination and the weight of your items.

  • From time to time, we may offer free shipping promotions.

  1. Order Tracking

  • A tracking number will be sent to you as soon as your order ships.

  • Please allow 2–5 business days for tracking updates to appear and refresh.

  1. Delays

  • While we do our best to deliver on time, delays can happen due to customs, weather, carrier issues, or other unforeseen circumstances.

  • If a delay occurs, we’ll do our best to support you and provide updates where possible.

  1. Lost Packages

  • If your package appears to be lost in transit, please contact us right away.

  • After we investigate with the carrier, we’ll resolve it with a replacement or a refund, depending on the situation.