Shipping policy
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Processing Time
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Orders are processed within 2–5 business days before they ship.
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Once your order has been processed, you’ll receive a tracking number by email.
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Shipping Time
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Standard shipping typically takes 7–20 business days, depending on your location.
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Because we work with trusted fulfillment partners, shipping times can vary based on the supplier location and your destination.
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Shipping Costs
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Shipping fees are calculated at checkout and may vary depending on the destination and the weight of your items.
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From time to time, we may offer free shipping promotions.
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Order Tracking
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A tracking number will be sent to you as soon as your order ships.
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Please allow 2–5 business days for tracking updates to appear and refresh.
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Delays
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While we do our best to deliver on time, delays can happen due to customs, weather, carrier issues, or other unforeseen circumstances.
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If a delay occurs, we’ll do our best to support you and provide updates where possible.
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Lost Packages
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If your package appears to be lost in transit, please contact us right away.
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After we investigate with the carrier, we’ll resolve it with a replacement or a refund, depending on the situation.